Introduction

This policy outlines the assessment of refund requests to ensure fairness, transparency, and consistency in all cases.

Criteria for Refunds

Refunds may be granted for duplicate payments, billing errors, or verified service disruptions. Other instances are evaluated individually.

Non-Refundable Conditions

Certain digital services or completed deliverables are non-refundable. Customers should review terms prior to purchase.

Refund Process

Refund requests must contain transaction details and a thorough explanation. Approved refunds are refunded via the original payment method.

Partial or Conditional Refunds

When only a portion of a service is incomplete, partial refunds might be provided by mutual accord.

Dispute Resolution

Disputes require documentation for assessment. We strive to resolve issues swiftly and equitably.

Processing Times

Approved refunds typically take 5–10 business days, depending on the timelines of the banking provider.

Exceptions and Boundaries

Refunds cannot be offered for misuse, fraud, or contract breaches. Final decisions are communicated clearly.

Policy Modifications

This policy may be revised as necessary. The latest version will always be available on this page.